jira administrator

Job description

Randstad Digital is now looking for a system administrator for one of our clients. Here you will work close together with the Customer Service Desk team and make sure that Jira is functioning according to plan. You will work primarily with configuration changes and user management but also with strategic topics related to new requirements and integrations.

You will work in a team with other administrators and we are looking for a senior candidate with expert skills and a drive to take initiatives, make recommendations and coordinate with stakeholders.

You will be administrating Customer Service Desk together with a couple of other colleagues, although it is not their primary responsibility or core competence. You will be the expert in the area, give recommendations on how things should be implemented, drive your own work, take initiatives to simplify the maintenance effort and coordinate with all required stakeholders.

Randstad Digital is your career partner in IT and digital enablement. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. As your digital enablement partner, we apply our talent-first approach to accelerate your digital journey, helping you unleash your potential and unlock unseen opportunities.

Responsibilities

• Configuration changes excluding installations and upgrades
• User management such as on/offboarding of users
• User support and guidance
• Strategic work

Qualifications

We are looking for candidates with expert skills in Jira. You know your way around workflows, fields, on and off boarding among others.

We put a lot of emphasis on personal suitability and are looking for driven candidates with good communication abilities as well as administrative skills.

Preferably you have a background in customer service and user management.

You also need to be fluent in English and knowing Swedish is an advantage

About the company

Randstad

At Randstad, we see the possible in people. With business all over Sweden and in all areas of expertise, we help people find work that feels good, where they get the opportunity to develop and realize their true potential.

With close to 600 000 employees in 38 countries, Randstad is the global leader in the HR services industry. Our mission is to become the world’s most valued working life partner. By combining our passion for people with the power of today’s technology, we support people and organizations in realizing their true potential. We call it Human Forward.