Associate Support Specialist within eHealth

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish health and social care. We are growing continuously and now have about 1100 employees in several countries.

The position

Are you passionate about software, healthcare and enjoy helping others? Join our team as an Asspcoate Support Specialist, where you'll make a real difference for our customers by ensuring their systems run smoothly and efficiently.

What you will do

• Handle incoming support requests via phone, email, and ITSM tools
• Provide hands-on support for e-health applications, ensuring a seamless operational experience for users
• Understand and empathize with users’ situations, ensuring they feel heard and supported

Cambio is a company with employees from many countries, with many cultural backgrounds and creeds. We think that you share our belief that this diversity is a key building block in creating successful teams.Our culture is described through the words “Trust”, “Care” and “Together” which permeateeverything we do.

About you

This is a fantastic opportunity for junior candidates looking to kickstart their careers in software support. If you’re enthusiastic, adaptable, fluent in Swedish, and ready to grow, we’d love to hear from you!

Requirements

• Fluency in Swedish, both written and spoken, is essential.
• A friendly, customer-focused individual who genuinely enjoys helping others and making them feel valued.
• Someone eager to learn new tools, applications, and techniques to continually improve support services.
• An interest in software and a desire to grow your technical knowledge.
• Strong multitasking skills and the ability to stay calm under pressure in a dynamic environment.
• A responsible and team-oriented mindset, ready to collaborate and achieve shared goals.
• Experiencefrom customer support

Place of employment: Stockholm or Linköping

At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.

Scope: Full time, weekends and on call duties are included in the position

Form of employment: Permanent employment, 6 months trial period

Other:The Support Specialistwill have access to sensitive data, necessitating background checks on the final candidate. We screen the applications and hold interviews continuously so please send your application as soon as possible via the link. But we will go through applications after the holidays.

We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work inSweden.We will ask for verification during the process.

We look forward to receiving your application!

Read more about us here!

Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at the career site here!